Customer Support

Order Status

What is the Order ID?

Order ID is 8-11 digits and should be provided to you when your order has been processed. (e.g. CUI######)

For orders placed through our online webstore, the Order ID is the same as your Confirmation ID (e.g. WS######).

Our tracking system is updated daily. Your order information may not be available if it was ordered within the last 36 hour period.

Order ID *

* (or Confirmation ID for webstore orders)

Postal Code / Zip Code *

* Postal code of order shipping destination address







PLEASE NOTE that this is the most up to date information available in our system.