When the ignition button is pressed, a rapid clicking sound accompanied by a spark should be visible at all electrodes. If a spark is not visible, check the electrode connection to the Electronic ignition box.
If a “spark” is not visible at the electrode and burner connection:
- Locate the Electronic Ignition box. Check all wire connections.
- Disconnect the corresponding electrode wire and reconnect by pushing the wire in tightly at the connection point.
- If the electrode still does not spark, but a spark and sound can be heard at the other Ignition points, replace the faulty electrode wire.
Note: All main burner, side burner and rotisserie burner connection points are the same.
| Problem: |
Identifying the cause |
Burner will not light
(with igniter or match) |
- Positive connection has not been made between the tank and the regulator
- Burners are not properly seated over valve orifices
- Flow limiting device in regulator has been activated
- Low or out of propane
- Gas supply valve is turned off
|
| Burners will not light with the igniter (No spark) |
- Ignition battery is dead or corroded
- Loose Electrode Wires
- Broken electrode - ceramic casing around electrode damaged
- Faulty Electronic Ignition box
|
| Fire at control knob and control panel = Flash Fire |
- Burner and/or burner tubes have a blockage
- Burner is improperly seated over gas jet
|
| Flame blows out on LOW |
- Flow Limiting Device has been activated
- Low or out of propane
- High Wind condition – Adjust BBQ to shield from wind
- Burner improperly seated on gas jet
- NATURAL GAS MODELS: Installation issues related to incorrect size supply line installed and /or Water Column supply is not adequate for the Barbecue BTU rating of this grill. Do not use a long Natural Gas hose than is supplied with your grill.
|
| Low heat generated with knob in "HI" position |
- Flow limiting device in regulator has been activated.
- Make certain the problem is isolated to only one burner. If it appears so, the burner and/or burner tubes are blocked
- Check for a bent or kinked fuel hose
- Pre-heat with the lid closed for 15 minutes. In colder temperatures preheat for longer periods.
|
| Low Heat/ Natural Gas Models |
- Not using the Natural Gas Hose supplied with this BBQ.
- Gas pressure is affected by the length and piping size of the gas line from the home. Follow the recommendations in the chart below.
| From Home to BBQ |
| Up to 25' |
3/8" diameter |
| 26-50' |
1/2" diameter |
| 51-100' |
2/3" of run 3/4" or 1/3" of run 1/2" |
|
| Low or incomplete flame (assuming burners and Venturi tubes are free and clear of blockages) |
- Flow limiting device in regulator has been activated.
- NATURAL GAS MODELS: Installation issues related to incorrect size supply line installed and /or Water Column supply is not adequate for the Barbecue BTU rating of this grill. Do not use a long Natural Gas hose than is supplied with your grill.
|
| Too much heat/ Excessive flare up |
- Excessive fat in meat
- Covering more than 70% of the cooking surface may cause the barbecue to overheat
- Hood open when grilling
- Grease collection plate and grease cup need to be cleaned
- Grease build-up around burner system causing overheating
- Cooking on the "MAX" setting, without adjusting temperature control
|
| Inside of lid is peeling- like paint peeling |
- The interior lid is Aluminum not painted. Baked on grease build-up has turned to carbon and is flaking off. Clean thoroughly.
|
| Decreasing heat, "popping sound" |
- Out of Propane
- Burner and/or burner tubes are blocked
|
Gourmet Outdoors
